Fixapp Srls asked us to help with their MVP development, their platform allows the user to find trades in their area.
The user can read the review left by others and call the expert directly using the app.
We delivered an end to end service starting with the definition of the target users and preparing a family and test online survey using SurveyMonkey. The research highlighted that users need an app that allows them to call the experts quickly, in particular during an emergency, and that most of them didn’t know which expert to call for certain repairs.
The user flow design tool used was Axure following two main paths: the rooms in the house in which the repair could potentially be located and the kind of intervention. The app also helps the user to find the correct expert depending on the kind of repair using a wizard pattern.
After some usability testing using an interactive prototype, we refined the product and we created the final UI using Sketch.
We then implemented the flows and the UI delivering the final designs and wireframes using Zeplin.
We finally went to the MVP development phase and we wrote the iOS and Android apps using native code. The app is still in the seeding phase but it got a lot of interest from big Italian and international venture capital companies.